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    Australia Post times have changed as of August 2023 to the following:

     

    EXPRESS DELIVERY 

    Metro & Outer Metro (1 to 3 days)

    Other Outer & Rural (2 to 4, up to 7 days)

     

    STANDARD DELIVERY 

    Metro & Outer Metro (2 to 8 days)

    Other Outer & Rural (2 to 8, up to 14 days)

    *Times listed will vary depending on your location.

     

    DISPATCH 

    We aim to give our transport agents 5 consecutive business days for EXPRESS DELIVERY for live cultures to avoid weekend delays. If you place your order Tuesdays - Sundays, we ‘MAY’ choose to delay shipping at our discretion to the following MONDAY, depending on your location.

    PLEASE NOTE: We strongly recommend that you opt for Express Delivery for any orders that include a LIVE/FRESH CULTURE to avoid it being rendered ‘INACTIVE’ due to extended delivery times and possible heat exposure whilst in transit.’

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KefirCulture Customer Support, Returns and Contact information

The following is our business information. Use it to get in touch in person, return an item or stay in touch.

KefirCulture Customer Support

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Business Trading Hours

(MON – SAT – 9.00am – 5.00pm) AEST

Landline

+61 7 3276 0666

Email (received via form)

    KEFIRCULTURE.COM

    • Live Probiotic Cultures

    • Water & Milk Kefir | Kombucha Kits
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    Please send your returns to

    PO Box 29
    Browns Plains
    QLD 4118
    Australia

     

    Our Quality Guarantee

    To ensure that our organic kefir grains contain as many strains of probiotic bacteria and beneficial yeast as possible, we cultivate our kefir using a wide variety of different organic sugars and trace minerals … learn more

    KefirCulture
    product rating4.97 / 5
    127 reviews

    See what our customers have to say … Read Customer Reviews

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    POSTAL ADDRESS

    PO Box 29
    Browns Plains
    QLD 4118, Australia

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    Copyright © KefirCulture | ABN 80 074 838 967
    • Checkout +
    • Shop
      • Organic Water Kefir FreshWater Kefir Fresh
      • Organic Milk Kefir GrainsMilk Kefir Fresh
      • Organic Water Kefir DehydratedWater Kefir Dehydrated
      • Starters and Boosters
      • Organic Kombucha - Premium Starter PackKombucha Tea
      • BODHILA Sodium Bentonite ClayBentonite Clay
      • Lupin Flour
      • Accessories
      • Wellbeing
    • Videos
    • Podcasts
    • Recipes
      • Water Kefir Breakfast SmoothieBreakfast
      • Fermenting AlmondsBrunch
      • Whey fermented almond and walnut butterDesserts
      • Juicing vegesJuicing
      • Main Course
      • Salad Dressing
      • Milk Kefir - delicious with healthy foodSauces
    • Tips
    • FAQ
    • Articles
      • Organic Water Kefir FreshWater Kefir
      • Organic Milk Kefir GrainsMilk Kefir
      • Organic Kombucha - Premium Starter PackKombucha
      • BODHILA Sodium Bentonite ClayBentonite Clay
    • Downloads

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